The scheduled appointment is reserved specifically for your child. Any change in this appointment affects many patients. If a cancellation is unavoidable, please call the office at least 24 hours in advance so that we may give that time to another patient.

  • For young children, restorative (fillings, extractions, etc.) procedures are scheduled in the morning. Children, as well as adults, are more prepared and do better in the morning for these types of procedures.

  • We strive to see all patients on time for their scheduled appointment. There are times when our schedule is delayed in order to accommodate an injured child or an emergency. Please accept our apology in advance should this occur during your appointment. We will do the exact same if your child is in need of emergency treatment.

  • Please plan to arrive 5 minutes or more before your scheduled appointment. This will allow time to complete any additional paperwork and see your child on time.

  • If you arrive 10-15 minutes late for your appointment, you may be asked to reschedule for the next available appointment time.

  • Again, please call at least 24 hours in advance if a cancellation is unavoidable so that we may give it to another patient.

  • Broken or missed appointments affect many people. If two (2) broken/missed appointments occur or two (2) cancellations without 24-hour notice, our office reserves the right to not schedule any subsequent appointments.

  • A parent or legal guardian (with official documentation) must be present during the initial examination and any restorative appointments.

If at any time you have questions, please feel free to ask our staff or call our office. We are here to help in any way we can. We appreciate you entrusting your child's dental health to us!

Online Appointments

Please familiarize yourself with the following information. If you have any questions, please feel free to ask one of our business office staff.

  • Please be aware that the parent bringing the child to our office is legally responsible for payment of all charges. We cannot send statements to other persons.

  • Payment is expected in full for each appointment as services are rendered. For the convenience of our patients, we accept cash, personal checks, Mastercard, VISA, American Express and Discover.

  • Emergency Treatment: all emergency treatment must be paid in full at the time the service is rendered.

  • Dental Insurance: there is no direct relationship between our office and your insurance company. The type of plan chosen by you and/or your employer determines your insurance benefits. As such, we have no say in the selection of your insurance company, no control over the terms of your contract, the methods of reimbursement or the determination of your insurance benefits. Therefore, we do not accept assignment of benefits from any insurance company. Any reimbursement by your insurance company should be made directly to you according to the terms of your contract with them. As a courtesy we are happy to file your insurance on your behalf. If you would like for us to do so please bring with you your insurance card and any other information necessary for filing.

  • Pre-treatment Authorization: Some insurance companies recommend an estimate of the work to be done and the fees to be charged before determining their benefits to you. If so, we will provide you with the pre-treatment fee estimate. In this case, it will be up to you to determine if you wish to proceed with treatment before the insurance benefit is determined.

  • Appliances: The cost of the appliance must be paid on the day your child's impressions are taken. This is necessary because our office must pay the lab bills when appliances are ordered, not when they are completed.

  • We recognize that under unusual circumstances an account balance may be incurred. We kindly ask that all remaining balances be paid within thirty (30) days of the date of service. Thank you in advance for your understanding!

One adult is welcome but not required to accompany your child to the treatment area. We encourage self independence to help promote the growth and development of your child. For safety and privacy of our patients, all others, including children that are not scheduled at this appointment, are asked to remain in the reception room. Young children in the reception room will need a supervisory adult. Also, please refrain from bringing strollers into the treatment area, as they tend to block common pathways.

The use of cellular phones is prohibited in the treatment area. The extra conversation carried on by others can be most distracting to children, preventing us from close, careful communication with each young patient. Thank you for your understanding and cooperation. This will help us to serve your child better.

Online Appointments

Dental Tips

Cough drops, antacids, and chewable vitamin C tablets typically contain cavity-producing sugar. Rinse with water after you use them; this neutralizes the acidity, which promotes tooth decay.
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Ruby Gelman D.M.D.  |  Phone: 212-682-9555  |  Email:
49 West 12th St. Suite 1F, New York, NY 10011
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